Questions & answers

• How do I order tickets from this website?
  Find the concert that you want to buy a ticket for. Click on BUY YOUR TICKETS HERE.
  We recommend buying on the arena plan – where you actually can se the seats. If you prefer personal service please visit Stockholm Cathedral between 9.30-16.00 every day. Please note that the box office is closed during concerts.
• How do I order tickets to several events?
  You see the cart in the right corner. Go back with the arrow to landing page for all the events. Choose a new event and put them in the cart. If you prefer personal service please visit Stockholm Cathedral, open daily between 9.30-16.00.
• I cannot use my tickets. Do you do refund?
  We do not refund purchased tickets.
• What are the different delivery choices?
  We have print at home – print on your printer, mobile tickets and delivery by post (Eventim’s Customer Service). A tip is to save the print at home ticket on the mobile.
• How can I see the seating plans of your churches?
  You can see them under Seating plans of our churches and during the buying process on the clickable venue plan.
• When do you open the doors?
  We open the doors 30 minutes before the concert, and seats should be occupied 10 minutes before the concert starts.
  Please observe – no entrance after the concert has begun.
• What about wheelchairs?
  Yes, we have assigned areas for wheelchairs in both churches. One carer goes free.Tickets can be purchased in Storkyrkan – Stockholm Cathedral or over the phone to Eventim’s Client Service on 0771 130 150. You can also e-mail: info@musikstorkyrkanstjacob.com. Please, give complete contact information including telephone number.
• Do you have group discounts?
  Yes, we do have group discounts. Please contact info@musikstorkyrkanstjacob.com and inform which concert, how many tickets and where you want to be seated with complete contact information.